Warranty

Warranty Information

At Heavy Duty Solutions, we stand behind the quality of our automotive parts and accessories. We want you to purchase with confidence knowing that your parts are covered.

Manufacturer's Warranty

Most parts we sell come with a manufacturer's warranty that covers defects in materials and workmanship. Warranty periods vary by manufacturer and product type:

  • Standard Parts: Typically 1-2 year warranty
  • Premium Parts: Often 3-5 year warranty or longer
  • Lifetime Warranty Parts: Some manufacturers offer lifetime coverage on select components

What's Covered

Manufacturer warranties typically cover:

  • Defects in materials or workmanship
  • Parts that fail under normal use and proper installation
  • Manufacturing defects discovered during the warranty period

What's Not Covered

Warranties generally do not cover:

  • Normal wear and tear
  • Damage from improper installation
  • Modifications or alterations to the part
  • Damage from accidents, abuse, or misuse
  • Installation labor costs

How to Make a Warranty Claim

If you believe a part is defective and covered under warranty:

  1. Contact us with your order number and description of the issue
  2. Provide photos of the defective part if requested
  3. We'll verify warranty coverage and provide return instructions
  4. Once approved, we'll send a replacement part or issue a refund

Proof of Purchase Required

To process warranty claims, you'll need to provide proof of purchase showing the date of sale. Keep your order confirmation and receipts for warranty purposes.

Installation Note

We recommend professional installation for most automotive parts. Improper installation may void the manufacturer's warranty. If you're unsure about installation, consult a qualified mechanic.

Questions About Warranty Coverage?

Each product may have different warranty terms. Check the product description for specific warranty information, or contact us before purchasing if you have questions about coverage for a particular part.