Refund policy

Return Policy

At Heavy Duty Solutions, we want you to be completely satisfied with your purchase. If you're not happy with your automotive parts or accessories, we're here to help.

Returns

You have 30 days from the date of delivery to return most items for a full refund. To be eligible for a return, items must be:

• Unused and in the same condition that you received them
• In the original packaging
• Accompanied by proof of purchase

Non-Returnable Items

Certain items cannot be returned, including:

• Custom or special-order parts
• Electrical components that have been installed
• Items marked as final sale

How to Initiate a Return

To start a return, please contact us with your order number and reason for return. We'll provide you with a return authorization and shipping instructions.

Refunds

Once we receive and inspect your return, we'll process your refund to your original payment method within 5-10 business days.

Exchanges

If you need to exchange an item for a different part or size, please contact us to arrange the exchange.

Questions?

If you have any questions about our return policy, please don't hesitate to reach out to our customer service team.